How do I Return or Exchange?

You have up to 14 days (from the date of purchase or shipment date) to return any merchandise with which you are not satisfied.

Please note we cannot refund for returned postage on orders made with a promotional free shipping option. You must ship the item(s) back to us, the address for online returns is listed below.

Please use a ‘Signed For’ delivery service to make sure your parcel reaches us, and retain your postage receipt. We are afraid we can’t accept responsibility for items that fail to get to us. A ‘proof of posting’ form will not be sufficient.

Item(s) are to be returned in the same condition as sent and in the original packaging. If the item(s) has been worn or damaged, we cannot refund and the item(s) will be returned to you. 

If shipped you the wrong item or the item was damaged in transit, we will gladly refund all shipping charges.

Return & Exchange Address

49 Worlingham Road
East Dulwich, London, SE22 9HD, England

Ethical Shopping:

Designed in London and handmade in the foothills of the Himalayas. Cotton Conscious are a Fairtrade, ethical & organic clothing label. Slow fashion, sustainable dresses are made in naturally dyed, handwoven & hand block printed, 100% organic cotton. As a conscious shopper, when buying natural lifestyle clothing from Cotton Conscious you are directly supporting small family-owned businesses & underprivileged communities in Rishikesh, India.